Welcome

ZazaofCanada chooses your future wardrobe and your jewelry box carefully, always with a vintage philosophy, a modern, sophisticated and bohemian style. Our travels and meetings are still the main source of new inspiration, discovery of fabrics, colours and designs. However, it is clear that two major influences shape our purchases for you: California today and that of 60-70 years and our many trips to India, the land of colors.
Our main concern is that you will never be like the girl next door, which is why we choose our suppliers based on the originality of their style. As an independent shop, we also love working with creative artists so that your wardrobe is even more unique!

We are at the edge of a lake, surrounded by nature. This exceptional environment always influences our ideas and aspirations. Be careful to small allergies, we love animals!

Payments

At ZazaofCanada, we want to make your stay in our online shop as safe as it is fun.
This is why we deal with the secure payment site PayPal and all the credits cards and Etsy Gift Card accepted by Etsy.

If you have any questions about Paypal protection, we invite you to visit their friendly and convenient website: www.paypal.com. You will find all the answers to your questions about the security of your transactions. So you can continue to shop with complete peace of mind.

Shipping

We were E-customers before an E-shop. That is why we treat every visitor to our site as a passing friend. We know what it is like to anxiously wait for our parcel, curiosity and excitement when opening the package as a gift, most likely due to an old childhood memory at Christmas time...
We know that behind every order, there is a real person in front of his screen. This is why our customer service is so important to us.

Processing time and delivery vary by Canada Post shipping address and product availability. Estimated delivery dates are calculated from the time the goods leave our place. If your address is considered by the carrier to be in a rural zone, please allow an additional day or two for delivery. By the way, we LOVE rural zone.
They are approximately:
Regions Weekdays
British Columbia: 3 à 5
Canada: 4 à 9
USA: 4 à 9
World: 4 à 10

Thank you for always verifying your shipping address and billing.

Orders shipping to destinations outside the CANADA might incur duties and taxes. If duties and taxes are imposed on your order, they are due at time of delivery. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Returns and exchange details

In ZazaofCanada, we think cheerfulness and serenity are the best policies.
So if something is not in line with your expectations, just write to us on our Etsy.

Here are our return policy's criteria:

- We are happy to refund within 30 days from the date of purchase.
- The goods must be:
Unworn and unwashed
Returned to its condition and original packaging.
PLEASE NOTE 💐 🌸 🌷💐 🌸 🌷💐 🌸 🌷
- Customer pays for return shipping. Sorry...
- While not required, it is best to send the package with a tracking number so you'll have confirmation that your package has arrived.
- I recommend sending the return package insured as we cannot be held responsible for or issue refunds for lost or damaged returns.

ZazaofCanada reserves the right to refuse any returns or refund items that have been worn, misused, altered, soiled, washed or purposefully damaged in any way whatsoever. Items received in such condition will be returned to the customer at their expense.
No credit will be issued and the buyer will pay for the return of goods, and waive all claims